
Telehealth Malpractice | Bounds Law Group
In the evolving world of virtual healthcare, telemedicine has become a vital resource for patients across Florida. But with the convenience of remote consultations comes a heightened risk of medical negligence. If you've suffered harm due to a virtual healthcare provider’s mistake, you need an experienced Orlando telemedicine malpractice lawyer to guide you through your rights and legal options.
At Bounds Law Group, we represent victims of telehealth malpractice in Orlando with precision, compassion, and relentless advocacy. Our team has deep experience holding negligent medical providers accountable—whether treatment occurs in person or over a screen.
Contact us today through our free case evaluation form or call 877-644-5122.
What Qualifies as Telehealth Negligence?
Telehealth malpractice refers to negligent or improper care delivered via virtual communication platforms, including video calls, phone consultations, and digital messaging systems. These services must meet the same standard of care as traditional in-office visits. When healthcare providers fail to uphold that standard, resulting in patient injury or worsened conditions, legal liability can arise.
Our Orlando telemedicine malpractice lawyers investigate cases where physicians, nurses, or healthcare entities breached their duty of care during virtual medical services.
Misdiagnosis or Delayed Diagnosis
In virtual consultations, healthcare professionals may miss key symptoms that would be evident during an in-person exam. Misdiagnosing a stroke, cancer, infection, or heart condition can have catastrophic outcomes. If a provider fails to order diagnostic tests, follow up on symptoms, or refer you to a specialist, they may be liable.
Improper Prescriptions
Prescribing medication without an in-depth understanding of a patient’s history, allergies, or drug interactions can lead to serious health complications. Telehealth providers must adhere to prescribing protocols and only prescribe after a thorough evaluation.
Failure to Obtain Informed Consent
Patients must be fully informed about treatment risks, especially when those treatments occur remotely. If a provider fails to secure informed consent before recommending a procedure, medication, or therapy, it may qualify as malpractice.
Technical Failures and Communication Breakdowns
Failing to review a patient’s history, losing vital data due to poor connectivity, or misinterpreting symptoms in a rushed virtual exam can all contribute to negligent care. Orlando telemedicine malpractice lawyers assess whether these errors stemmed from preventable negligence.

Why Telemedicine Malpractice Cases Are Complex
Unlike traditional malpractice claims, telehealth-related lawsuits involve unique legal challenges:
- Multi-jurisdictional Issues: Patients and providers may reside in different states, raising complex legal questions about which state’s laws apply.
- Standard of Care Variability: Determining what a “reasonable” telehealth provider would do is still an evolving legal standard.
- Technology Evidence: Medical records, video call logs, and electronic communications are crucial forms of evidence. These can be altered, deleted, or overlooked without proper legal preservation.
At Bounds Law Group, our seasoned attorneys understand these nuances. We use cutting-edge tools and medical experts to reconstruct events and pinpoint negligence with precision.
Compensation You May Be Entitled To
If your case is successful, you may be entitled to full compensation for:
- Medical expenses (past and future)
- Lost wages and diminished earning potential
- Pain and suffering
- Emotional distress
- Wrongful death damages (in fatal telehealth malpractice cases)
Each case is different, and we fight to ensure you receive the maximum compensation under Florida law. Our Orlando telemedicine malpractice lawyers have recovered millions for clients injured by medical negligence.
How an Orlando Telemedicine Malpractice Lawyer Can Help
Taking on a hospital, clinic, or physician—even virtually—is never easy. That’s where we come in.
Bounds Law Group offers personalized legal representation, starting with a free case evaluation form. Our attorneys handle every aspect of your claim:
- Gathering and analyzing digital health records
- Working with expert witnesses
- Handling insurance communications
- Negotiating settlements or taking the case to trial
Time is critical. Florida imposes strict deadlines on medical malpractice claims. Delaying your legal consultation could cost you your right to seek justice. If you believe you or a loved one has suffered harm due to a telemedicine provider, call us now at 877-644-5122.
Real Examples of Telehealth Malpractice
Consider these recent real-world scenarios where clients have turned to us for help:
- A diabetic patient was prescribed the wrong insulin dosage during a virtual visit, resulting in a life-threatening coma.
- A pregnant woman’s abdominal pain was dismissed during a video consult. It was later revealed to be a ruptured ectopic pregnancy.
- An elderly stroke victim was misdiagnosed during a phone consult and denied the time-sensitive care that could have prevented permanent disability.
In each of these cases, our legal team stepped in, investigated thoroughly, and fought for justice.
The Legal Duty of Virtual Providers in Florida
Florida law mandates that telehealth providers must:
- Be licensed in Florida
- Maintain proper documentation
- Provide care equal in quality to in-person visits
If any of these requirements are unmet, legal liability may follow. Our Orlando telemedicine malpractice lawyers specialize in holding virtual care providers accountable to the highest standards.
How Telehealth Malpractice Affects Vulnerable Populations in Orlando
One of the most overlooked aspects of telemedicine malpractice is its disproportionate impact on vulnerable populations, including the elderly, individuals with disabilities, non-native English speakers, and those living in underserved communities. These groups often rely more heavily on telehealth services due to transportation limitations, lack of access to specialists, or language barriers. Unfortunately, this reliance can increase their exposure to medical errors and substandard care.
For example, elderly patients with cognitive impairments may struggle to communicate symptoms clearly during a video consultation. Similarly, language barriers or lack of interpreter services can cause crucial information to be misunderstood or ignored by virtual providers. Patients in rural or low-income areas may also suffer from poor internet connectivity, leading to truncated calls, missed diagnoses, or rushed appointments that compromise care.
As Orlando telemedicine malpractice lawyers, we understand the systemic challenges that lead to these disparities. We aggressively pursue justice for clients whose health was jeopardized not only by negligent care—but also by the failure of telehealth systems to accommodate their needs. At Bounds Law Group, we believe every patient deserves equal access to safe, competent, and personalized medical attention, regardless of background or circumstance.
If you or a loved one from a vulnerable group has experienced harm during a virtual medical visit, it's critical to act. Call us now at 877-644-5122 or complete the free case evaluation form to speak with an experienced attorney today.

Why Choose Bounds Law Group?
- Over 25 years of experience in complex medical malpractice litigation
- Dedicated focus on healthcare negligence cases
- In-depth knowledge of Florida telehealth laws
- Aggressive courtroom representation when necessary
- No fees unless we win your case
We don’t just understand malpractice law—we master it. Our commitment is to you and your right to safe, effective, and responsible healthcare.
Take Action Today
If you suspect you were harmed by a negligent telehealth provider, don’t wait. The sooner we can investigate your claim, the stronger your case will be.
Call us now at 877-644-5122
Complete the free case evaluation form
Let Bounds Law Group fight for your rights and secure the compensation you deserve.
Sources
- Florida Department of Health - Telehealth Guidance
Outlines the legal and professional standards for telemedicine providers in Florida.
https://www.flhealthsource.gov/telehealth - National Institutes of Health (NIH) - Risks and Limitations of Telemedicine
An academic overview of common clinical issues arising in telehealth settings.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7110493 - American Medical Association (AMA) - Ethics in Telehealth
Guidance on the ethical duties and legal responsibilities of healthcare providers using telemedicine.
https://www.ama-assn.org/delivering-care/ethics/ethics-telemedicine